Keeping Precision Precise

With Technical Services from ZEISS

Services along the entire product life cycle

With our service, we are at your side as a competent partner in every phase of the life cycle of your ZEISS measuring system and ensure that you can always rely on the precision in which you have invested.

From installation, calibration and initial setup to network integration and monitoring to optimization, cmm inspection and repair of your measuring systems: Our metrology service experts are there for you. We are happy to advise you on all hardware upgrades and execute them. In addition, we will support you in any relocation of your measuring equipment that may be necessary, thus ensuring that everything runs smoothly without any loss of quality.

Installation

Your New ZEISS Measuring Machine

A metrologist takes over the assembly and calibration of the measuring machines.

Installation and Calibration of Your Measuring Machines

Smooth operation and maximum accuracy of measurement from the start: Our specialists guarantee this with their know-how. Our measurement service experts take care of the assembly of all mounting elements, measuring heads and styli for a precise probing system. Calibration of the measuring machines such as cmm by experts on site also ensures the highest precision of the measurement results.

A ZEISS metrologist at the control system.

Seamless Network Integration

Fast and secure data exchange for optimal work processes: Using preconfigured interfaces, we easily integrate one or more measuring and analysis devices into your network and ensure precise control. This way, all measurement results are always fully documented.

Monitoring and Optimization

Help Your Measuring Machines Perform at Their Best

A measuring machine from ZEISS is analyzed.

ZEISS Retrofit

Whether it is an increase in productivity, new applications, or compliance with increased safety standards: Our service supports you in retrofitting your measuring machines. With hardware and software retrofits, your cmm is always state-of-the-art in terms of control, sensors, or software. Expand the functionality and performance of your measuring machine with hardware upgrades and rely on our competent service.

  • Learn more about ZEISS Retrofit

ZEISS Smart Services

Connectivity is a central element of Industry 4.0 – globally and digitally. Use the full scope of your ZEISS measurement solution and optimize its performance with the support of ZEISS Smart Services. Take part in the continuous further development of our products and use the digital services within our coordinate measuring machine services.

A data stream on a measuring machine symbolizes ZEISS Smart Services

Competent and Sustainable Project Support

Do you need help or additional resources for your project? We are not only a machine and software manufacturer, but also accompany you every step of the way from product creation to series production with metrology service, know-how and products. Thanks to our many years of experience, we know the challenges of your industry and can support you from one-off consulting to process-adapted programs and long-term start-up assistance.

Software Services

You want to ensure the quality of your measurement technology in the long term? Then a software maintenance contract for coordinate measuring technology is the right decision. As part of our coordinate measuring machine services, you can also rely on our services when it comes to software. Our experts will support you with competent advice on all questions. Via the ZEISS Metrology Portal you can also get direct access to software support and the latest software upgrades - with 24/7 availability. 

Maintenance, Calibration and Repair Service

Use the Maximum Performance of Your Systems

A service engineer takes care of the maintenance of the measuring machines.

Maintenance

Prevent the signs of wear: With regular maintenance and inspection of your measuring machines by our experts, you not only ensure the operational readiness of your measuring system, but also extend its service life and reduce maintenance costs. Our service includes various maintenance models – because we want to offer you the ideal solution for your needs.

A measuring probe above a length gauge.

Calibration Services

Perfect measurement results thanks to optimized precision: We check the accuracy of your measuring devices on site and correct minor deviations. When calibrating your ZEISS measuring systems, we work according to national and international standards. Thanks to many accreditations in accordance with ISO/IEC 17025, our calibration and test certificates are internationally comparable and recognized worldwide.

Tools lined up for repair of a measuring machine.

Repair and Spare Parts

Short response times and quick solutions in case of repair: Specially trained experts within our service network ensure that your measuring device is ready for use again as quickly as possible. Thanks to the direct availability and delivery of spare parts and the transfer of all important information via our remote service software we can avoid long downtimes. We are there for you. Anytime and anywhere with our expertise.

Renew and Replace

The End of a Lifecycle

A measuring machine from 2004 is compared with a measuring machine from 2020.

ZEISS Originals

Used measuring machines as new: With ZEISS Originals, we offer our customers used systems in high quality. In addition, all ZEISS Originals receive a software and hardware upgrade: The retrofit enables older coordinate measuring machines to be fit for the future.

Repurchase and Disposal

You can also count on our service at the end of your measuring device's service life. Whether trade-in or professional disposal – we take care of the disassembly, securing and transport of the equipment.

Relocation of Measuring Machines

Safe relocation without loss of performance and precision: When relocating measuring equipment, our specialists check that performance and accuracy are restored, and process reliability is correctly documented. As a reliable partner, we package and transport your high-precision equipment professionally and safely.

End of Support

At some point, we will no longer be able to offer repair and modernization for older ZEISS measuring systems. If you would like to know whether your systems or your software are affected by the "End of support", our consulting service will be glad to help you.

Do you have questions about our Technical Services?

Our customer service is there for you!

Not all services are available worldwide. Contact us to learn more.

Your digital access point to all metrology services